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APC AP7750 ATS and network management card

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Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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interactm_apc
Cadet
0 Likes
3
190

APC AP7750 ATS and network management card

This was originally posted on APC forums on 4/30/2013


Hi,

I have try to connect APC AP7750 ATS to a local network, but it looks like is not pulling IP from DHCP. I have reset network card but with same result.


Any idea what is going on?


Thanks


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
190

Re: APC AP7750 ATS and network management card

This reply was originally posted by Jonathan on APC forums on 5/2/2013


You can download and install the Device IP Management software and use that to locate unconfigured cards, if the ATS gets detected it will show you the MAC address of the NMC.  Connecting the ATS via the serial cable is one of the best way to connect to the network card and set it.

See Answer In Context

3 Replies 3
interactm_apc
Cadet
0 Likes
0
190

APC AP7750 ATS and network management card

This was originally posted on APC forums on 4/30/2013


Hi,

I have try to connect APC AP7750 ATS to a local network, but it looks like is not pulling IP from DHCP. I have reset network card but with same result.


Any idea what is going on?


Thanks

BillP
Administrator Administrator
Administrator
0 Likes
0
190

Re: APC AP7750 ATS and network management card

This reply was originally posted by Jonathan on APC forums on 5/1/2013


Since this ATS uses the network management card 1, if you would like to use DHCP it requires that the DHCP Vendor cookie is configured on your DHCP server.  Another workaround is disabling the DHCP vendor cookie request on the NMC.

BillP
Administrator Administrator
Administrator
0 Likes
0
191

Re: APC AP7750 ATS and network management card

This reply was originally posted by Jonathan on APC forums on 5/2/2013


You can download and install the Device IP Management software and use that to locate unconfigured cards, if the ATS gets detected it will show you the MAC address of the NMC.  Connecting the ATS via the serial cable is one of the best way to connect to the network card and set it.