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I replaced a failing NMC in a Smart-UPS 1000 with an AP9640 NMC. The card is not showing the model of the UPS .
I need to get this unit into Struxureware DCE (7.8.1.35) but apparently Struxureware needs more information that the NMC is providing. I can't push new firmware to the UPS because Struxureware doesn't have any data on the device type.
This is the view from the web interface
and what I am seeing in Struxureware after I scan for the device
Anyone experience this or have a solution
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