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AP9210i

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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Martois_apc
Cadet
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1
77

AP9210i

This was originally posted on APC forums on 5/4/2009


I recently purchased one of these of ebay, worked well when i first tested
i was able to connect with ip details provided by ebay seller:

host add: 192.168.2.100
sub mask: 255.255.255.0
user: apc
pass: apc

I then changed these to match an external ip for my datacenter with the intention of installing a few weeks later but stupidly lost the new ip and user/pass settings i entered!!

questions:
1. if i click the reset button on front will it reset to default settings listed above?
2. i am Mac based so can't easily get a serial connection to the unit, best for me is ethernet but i can possibly get serial and laptop pc if desperate, can i reset back to factory settings and access via ethernet port to reconfigure?
3. the unit shows a solid green light if i connect ethernet cable, does this means a static ip is configured (probably the one i set)?
4. what exactly does happen when reset button is pressed, are any settings reset, are there multiple states of reset for instance if you holding for longer than xx seconds??

would really appreciate your help..

Message was edited by: Martois


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
77

Re: AP9210i

This reply was originally posted by Angela on APC forums on 5/5/2009


hi

pushing the reset button this device only reboots the network management card interface. it does not reset any settings on the device. by default, these devices were set for BOOTP so there is no default IP address you can try to access it via (plus you already set an IP on it). in order to reset the password, you will need serial access. if you access the device and then are able to enter a username of apc and a password of apc -s, we can get the serial number of the management card inside of it and get you a backdoor password to access the device. the solid green LED you are seeing does indeed mean it has an IP address set on it as I kind of eluded to before. to change this, you could directly connect to it via ethernet if you are least know the network its on (you could set your computer up on the same network and maybe do something with ARP)

the easiest way to resolve this issue will be to gain serial access to the device and with the backdoor password gain access to reset the TCP/IP settings.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
78

Re: AP9210i

This reply was originally posted by Angela on APC forums on 5/5/2009


hi

pushing the reset button this device only reboots the network management card interface. it does not reset any settings on the device. by default, these devices were set for BOOTP so there is no default IP address you can try to access it via (plus you already set an IP on it). in order to reset the password, you will need serial access. if you access the device and then are able to enter a username of apc and a password of apc -s, we can get the serial number of the management card inside of it and get you a backdoor password to access the device. the solid green LED you are seeing does indeed mean it has an IP address set on it as I kind of eluded to before. to change this, you could directly connect to it via ethernet if you are least know the network its on (you could set your computer up on the same network and maybe do something with ARP)

the easiest way to resolve this issue will be to gain serial access to the device and with the backdoor password gain access to reset the TCP/IP settings.