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shutdown host unsuccessful for the host on the vCenter environment

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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bilalamr
Crewman
Crewman

shutdown host unsuccessful for the host on the vCenter environment

Hi Teams,

I deployed PowerChute™ Network Shutdown v4.4.1 on our Vmware cluster, configured it according to the user guide, but when I tested PCNS did not shut down either the host or the VM, it shows the following message: shutdown host unsuccessful for the host.

 
 

Capture.JPG

Thanks for any advice.


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
1
494

Re: shutdown host unsuccessful for the host on the vCenter environment

@bilalamr 

PowerChute cannot connect to the host due to credentials error.

 

You need to follow the direction as noted in the User's Guide to create an account PowerChute will use to communicate with the host or view the videos attached to Schneider Electric FAQ FA413356 https://www.se.com/ww/en/faqs/FA413356/

 

See Answer In Context

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4 Replies 4
BillP
Administrator Administrator
Administrator
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3
515

Re: shutdown host unsuccessful for the host on the vCenter environment

@bilalamr 

 

What was entered in the error log when the shutdown failed? 

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bilalamr
Crewman
Crewman
0 Likes
2
505

Re: shutdown host unsuccessful for the host on the vCenter environment

@BillP thank you for your reply,

Please find below the screenshot of the error.log when theshudwon failed.JPG shudwon failed. 

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BillP
Administrator Administrator
Administrator
0 Likes
1
495

Re: shutdown host unsuccessful for the host on the vCenter environment

@bilalamr 

PowerChute cannot connect to the host due to credentials error.

 

You need to follow the direction as noted in the User's Guide to create an account PowerChute will use to communicate with the host or view the videos attached to Schneider Electric FAQ FA413356 https://www.se.com/ww/en/faqs/FA413356/

 

Tags (1)
bilalamr
Crewman
Crewman
0 Likes
0
489

Re: shutdown host unsuccessful for the host on the vCenter environment

@BillP I doubt it, thanks for your help.

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