"UPS: RFC1628 MIB UPS is on battery" message every 2 minutes

[Anonymous user]

Hello,

starting yesterday my UPS APC 3000VA is sending me this message every 2 minutes:

"Code : 0x3601

Informational - UPS: RFC1628 MIB UPS is on battery."

I have logged into the web interface and could not find any problems there; no error or alarms in UPS status or logs.

Also, I have physically checked the UPS and it works well, providing power and passing the self test, all LEDS green.

I have tried rebooting it, turning it on and off, runnning self tests, clearing the logs, but with no result.

I keep getting that e-mail message every 2 minutes.

Any suggestions?

Thank you,

Mihail 

[BillP]

You'll probably want to disable this event from being emailed/logged if you aren't using SNMP and don't have any idea what the UPS RFC1628 Generic SNMP MIB is.

Here is some information on it -> http://www.apc.com/support/index?page=content&country=ITB〈=en&locale=en_US&id=FA156148 

This is just getting sent to you when your UPS goes on battery in addition to the normal "on battery" notification. You can disable this alarm under the Configuration -> Notification ->Email->Event actions/by group menu in v6.X.X firmware or under Administration->Notification sub tab->Event Actions by group and disable the RFC1628 events for email (and event log if you want).

Hope that helps. This is just more of a nuisance alarm for you so you don't have to worry that your UPS has a problem. Just need to disable it and stop the nuisance.

[Anonymous user]

Thank you for answering !

If I follow your suggestion, will I still receive by e-mail a notification when the UPS really works on battery (in the event of a power failure)?

I need these types on notifications so I can track how often power failures occur and how soon the diesel generator kick in.

Thank you!

Mihail

[BillP · Accepted solution]

Hi Mihail,

Yes, I am just suggesting you disable the "RFC1628 MIB" alarm group/category messages specifically. All other messages would still come through and shouldn't be modified and will cover what you're looking for as far as UPS status, alarms, etc.