pcns 4.3 installation failed

Phil34_apc · ‎2021-06-30

Hi,

I try to install pcns 4.3 on a new machine with centOS 7.6.1810.

Until now, all the installations with pcns 4.2 were a success on centOS7, but the installation with pcns 4.3 fails.

pcns 4.3 messages:

./install.sh -f silentInstall.sample

------------------------------------------------------------------

PowerChute Network Shutdown 4.3.0 for Linux

------------------------------------------------------------------

OS=Linux

Initializing ...

Silent mode input from silentInstall.sample

INSTALL_DIR=/opt/APC

JAVA_DIR=/usr/java/latest/bin/

EULA has been accepted

Creating /opt/APC directory ...

PCNS will be installed to /opt/APC/PowerChute

Checking version of Java ...

Detected Java Version: 1.8.0.221

Acceptable version

java version "1.8.0_221"

Java(TM) SE Runtime Environment (build 1.8.0_221-b11)

Java HotSpot(TM) 64-Bit Server VM (build 25.221-b11, mixed mode)

JAVA_DIR=/usr/java/latest/bin/

Copying the installation files ...

Extracting PCNS files ...

PCNS is extracted to /opt/APC/PowerChute

Configuring startup files ...

Startup script=/usr/bin/PowerChute

Installing Service ...

Created symlink from /etc/systemd/system/default.target.wants/PowerChute.service to /etc/systemd/system/PowerChute.service.

erreur lors de la lecture d'informations sur le service PowerChute : Aucun fichier ou dossier de ce type

Configure Firewall

Configuring firewalld

Configuring uninstall script ...

Setup the m11.cfg file

Applying Configuration ...

Unrecognized option: --add-opens

Error: Could not create the Java Virtual Machine.

Error: A fatal exception has occurred. Program will exit.

Error applying configuration. Error code is: 1

Removed symlink /etc/systemd/system/default.target.wants/PowerChute.service.

Installation cancelled.

We can see: Unrecognized option: --add-opens

pcns 4.2 messages:

./install.sh -f silentInstall.sample

------------------------------------------------------------------

PowerChute Network Shutdown 4.2.0 for Linux

------------------------------------------------------------------

OS=Linux

Initializing ...

Silent mode input from silentInstall.sample

INSTALL_DIR=/opt/APC

JAVA_DIR=/usr/java/latest/bin/

EULA has been accepted

PCNS will be installed to /opt/APC/PowerChute

Checking version of Java ...

Detected Java Version: 1.8.0.221

Acceptable version

java version "1.8.0_221"

Java(TM) SE Runtime Environment (build 1.8.0_221-b11)

Java HotSpot(TM) 64-Bit Server VM (build 25.221-b11, mixed mode)

JAVA_DIR=/usr/java/latest/bin/

Copying the installation files ...

Extracting PCNS files ...

PCNS is extracted to /opt/APC/PowerChute

Configuring startup files ...

Startup script=/etc/rc.d/init.d/PowerChute

Updating Linux symbolic link ...

Configure Firewall

Configuring firewalld

Configuring uninstall script ...

Setup the m11.cfg file

Applying Configuration ...

Registration results ...

Connection to UPS Network Management Card (162.38.134.127) was successful.

Configuration complete.

PowerChute Network Shutdown, v4.2.0

Startup completed.

Installation has completed.

PowerChute Network Shutdown can be accessed through your browser at https://:6547

Please complete the configuration wizard so that PowerChute Network Shutdown can protect your server.

Regards.

BillP · ‎2021-06-30

Hi,

Sorry for the inconvenience. We will look to make a change in a future release.

See Answer In Context

Anonymous user · ‎2021-06-30

It will use the wrong JVM. You will need java11, but java8 was called.

Simple set the java home to java11 home.

For that reason I have build me an RPM package. It makes also the mass configuration via puppet much easier.

Phil34_apc · ‎2021-06-30

Thank you Franck.

Il will try tomorrow with the java 11 provided in the tar.gz

Phil34_apc · ‎2021-06-30

I have reinstalled pcns 4.3 vith the private jre 11 and the installation is done correctly.

I appreciate pcns now works with systemd, and I would like to suggest to the developpers adding a warning when pcns detecs the java version 1.8. Currently, it says "Acceptable version".

Regards

BillP · ‎2021-06-30

Hi,

Sorry for the inconvenience. We will look to make a change in a future release.

BDZ · ‎2024-06-09

Hi.

I looking for PCNS 4.3 for my server but APC/SE remove possibility to download this software. If you still have this software can you share with me (maybe by wetransfer or other service)? I specailly looking for linux, windows and VMware version. I will be very happy that users provide better support than manufacturer.