how do I turn on my ups screen

[Anonymous user]

Good afternoon! I would like to know how I can do to turn on the display of my UPS Smar 1500 APC since it does not turn on any more than press the buttons Thank you very much in advance

[BillP]

Hi Christian - 

The display should turn on as soon as you press a button. What is the serial number of your unit? Does it seem to work OK aside from the display issue?

[Anonymous user]

the equipment works correctly, the only problem is that the screen does not turn on, not even pressing the buttons. The screen was on and when you enter the advanced settings it suddenly went out

Is the serial number the one you see on the label?
SMT1500I
3S1513X07146

thank you very much

[Anonymous user]

good morning, I leave a capture of the only configuration I found from the web administration panel, where the option "UPS LCD is Read-Only" is ON ...

Thank you again

[BillP]

Hi Christian - If you turn off "Read Only" does it make any change?

if not - If you remove the batteries from the unit, the connector for the LCD screen is in the top of the battery compartment near the front. Give it a push and make sure it is firmly seated. 

[Anonymous user]

no, there is no change by setting "Read only" to Off

As a last resort I will disconnect the batteries from the unit, but for me it is a software issue because this happened when activating the advanced options from the UPS. How is it completely restored from the factory?

[BillP]

Hi,

You can reset to default using the LCD panel. Go to Configuration - Reset to Factory Defaults.

[Anonymous user · Accepted solution]

just what does not work for me is the lcd panel. Thank you very much for your recommendation