discharged battery

[radium]

I have a Smart-UPS 1000 XL with a management card(AP9617).

Recently ,it reports Discharged Battery error. I have replaced the batteries, but the error  still exists.

Is any well-wisher willing to send me a copy of instruction about  adjusting the UPS battery constants via serial cable? 

My E-mail is radiumliu@gmail.com

Thanks a lot

[Teken · Accepted solution]

This and several other YouTube videos will provide you some insight:

https://youtu.be/YQi0lxkTxdM?si=Am1BLtnsLuglY-EP

A user manual for a similar model UPS and the command structure:

blob:https://www.apc.com/ae80c6b2-2231-4e71-9b75-768b41a26a97

I would suggest you begin with resetting the battery installation date. Than initiate a manual self test. If the self test completes successfully initiate a battery calibration with at least 30% attached load.

Once complete let the battery recharge and report back what you see and observe.

If the above steps fail you may consider completing a Brain Dead reset. Doing so will clear and reset the internal EEPROM.

[radium]

Thank you.

I repaired it with apcfix.exe.