apc smart-ups xl modular 1500va error shut down

[BillP]

Hello, i have one apc smart-ups xl modular 1500va

I changed the batteries as I received many messages that suggested that the error was due to the batteries, but unfortunately I immediately checked that the error persists and I receive the messages that you can see attached. what can it be due to?

during these messages all the LEDs on the ups blinknCDggWdwxcnLW6lahxo%2Bmg%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.png

Thank you
qsmS1oC64%2F8HEQ%2FA1ljpAw%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.png

[BillP · Accepted solution]

The error messages are not related to the batteries as such, internal hardware fault is more than likely an issue with the charger or inverter, overload means that there is too much draw on the UPS output and high temperature is self explanatory.

Can you confirm that you used APC batteries or did you by third party replacements, this kind of thing can happen if the batteries aren't exactly "to spec".

Also try disconnecting the load from the UPS, then turn it off completely, disconnect the battery and the mains power. Now hold the power button for 5 seconds, leave the unit to cool and then connect the battery, mains power but not the load.

Check to see if the errors still appear.

-Gavan