ap9617 firmware update failure issues

mihcox · ‎2025-02-22

I have a set of 5 APC AP9617 network cards that i was in the process of updating, due to one getting corrupted.

I ran the update fine on one machine, but it failed on a another, and it seems like the aos sector of the card was isntalled twice instead of the sumx part.

Main page says P+ N+ A-

Can anyone help me get these 2 cards that are borked back up and running? Screenshot below of the differences between the two:

KarimEissa · ‎2025-02-24

Hello,

The application Bin file of the firmware had a bad checksum and it is required to be uploaded again, you can use the FTP method to retransfer application bin file as a part of the firmware

FTP. For you to use FTP to upgrade one Management Card over the network:
• The Management Card must be connected to the network, and its system IP, subnet
mask, and default gateway must be configured
• The FTP server must be enabled at the Management Card.
To transfer the files:
1. Open a command prompt window of a computer on the network. Go to the
directory that contains the firmware files, and list the files:
C:\>cd\apc
C:\apc>dir
For the listed files, xxx represents the firmware version number:
• apc_hw03_aos_xxx.bin
• apc_hw03_application_xxx.bin
2. Open an FTP client session:
C:\apc>ftp
3. Type open and the Management Card’s IP address, and press ENTER. If the port
setting for the FTP Server has changed from its default of 21, you must use the
non-default value in the FTP command.
• For Windows FTP clients, separate a non-default port number from the IP
address by a space. For example:
ftp> open 150.250.6.10 21000
• Some FTP clients require a colon instead before the port number.
4. Log on as Administrator; apc is the default user name and password.
5. Upgrade the AOS. (In the example, xxx is the firmware version number:
ftp> bin
ftp> put apc_hw03_aos_xxx.bin
6. When FTP confirms the transfer, type quit to close the session.
7. After 20 seconds, repeat step 2 through step 5. In step 5, use the application
module file name.

Regards,

Karim

See Answer In Context

KarimEissa · ‎2025-02-24

Hello,

The application Bin file of the firmware had a bad checksum and it is required to be uploaded again, you can use the FTP method to retransfer application bin file as a part of the firmware

FTP. For you to use FTP to upgrade one Management Card over the network:
• The Management Card must be connected to the network, and its system IP, subnet
mask, and default gateway must be configured
• The FTP server must be enabled at the Management Card.
To transfer the files:
1. Open a command prompt window of a computer on the network. Go to the
directory that contains the firmware files, and list the files:
C:\>cd\apc
C:\apc>dir
For the listed files, xxx represents the firmware version number:
• apc_hw03_aos_xxx.bin
• apc_hw03_application_xxx.bin
2. Open an FTP client session:
C:\apc>ftp
3. Type open and the Management Card’s IP address, and press ENTER. If the port
setting for the FTP Server has changed from its default of 21, you must use the
non-default value in the FTP command.
• For Windows FTP clients, separate a non-default port number from the IP
address by a space. For example:
ftp> open 150.250.6.10 21000
• Some FTP clients require a colon instead before the port number.
4. Log on as Administrator; apc is the default user name and password.
5. Upgrade the AOS. (In the example, xxx is the firmware version number:
ftp> bin
ftp> put apc_hw03_aos_xxx.bin
6. When FTP confirms the transfer, type quit to close the session.
7. After 20 seconds, repeat step 2 through step 5. In step 5, use the application
module file name.

Regards,

Karim

mihcox · ‎2025-02-24

Solved, thank you!