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ap9225 and ap9606

APC UPS Data Center & Enterprise Solutions Forum

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spazio_apc
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Posted: ‎2021-07-01 07:02 AM

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Posted: ‎2021-07-01 07:02 AM

ap9225 and ap9606

This was originally posted on APC forums on 2/4/2015


Hi all,

I'm making some cleeanup in the data center and upgrading some old hardware.

I have a ap9225 masterswitch plus with a ap9606 web management card. It was working perfectly. (was) 🙂

so I decided to upgrade the firware to latest on the ap9606 to aos326b.bin/sumx326a.bin

After restarting everything, I lost the masterswitch outlet control part in the web management.

If I log consol to the advance port,I get the ap9606 menu but witout the ap9606 ( I need to physically remove the card ) and I get the outlet control. on/off/delay etc...

Is there something I'm missing here?

Does the ap9606 need a special firmware to work with the ap9225? If yes witch is it?

Thanks

Spazio

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BillP
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Posted: ‎2021-07-01 07:02 AM

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Posted: ‎2021-07-01 07:02 AM

This reply was originally posted by Angela on APC forums on 2/9/2015


Do you have any idea what firmware you had prior to the upgrade? This product is very old so I don't know it very well unfortunately. I didn't even really know you could talk to the Smart-UPS through this to be honest. The card is definitely AP9606 in your AP9225, right? These can also use AP9617 I think too but I imagine if this firmware worked, it was the right thing.

I can't find any newer firmware for AP9606 for MasterSwitch plus than what I sent you so far. The only newer firmware is if your AP9225 has an AP9617.

See Answer In Context

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BillP
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Posted: ‎2021-07-01 07:02 AM

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Posted: ‎2021-07-01 07:02 AM

This reply was originally posted by Angela on APC forums on 2/4/2015


Yes, you loaded the wrong firmware. The firmware you loaded is for Smart-UPS so it can't talk to a MasterSwitch now. What you need is in here. This is for AP9606 in AP9225 only.

ftp://ftp.apc.com/apc/public/hardware/mswitch/firmware/msp/v200/

Load the aos254.bin, then the msp200.bin similar to how you did the previous upgrade.

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spazio_apc
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Posted: ‎2021-07-01 07:02 AM

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Posted: ‎2021-07-01 07:02 AM

This was originally posted on APC forums on 2/7/2015


Cool, Thanks Angela, that did the trick I got the outlet controls back but!

There's always a but!!! I lost the Smart-UPS menu...

Here is my setup, The masterswitch plus is connected to an apc Smart-UPS 3000xl. With the first firmware I had the ups menu and connectivity without the outlet control, now the outlet control is back but the Smart-UPS menu and connectivity is gone.

Is it possible to have both menu, the masterswitch outlet control AND the Smart-UPS menu connectivity?

If yes how do I achieved that?

Thanks

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BillP
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Posted: ‎2021-07-01 07:02 AM

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Posted: ‎2021-07-01 07:02 AM

This reply was originally posted by Angela on APC forums on 2/9/2015


Do you have any idea what firmware you had prior to the upgrade? This product is very old so I don't know it very well unfortunately. I didn't even really know you could talk to the Smart-UPS through this to be honest. The card is definitely AP9606 in your AP9225, right? These can also use AP9617 I think too but I imagine if this firmware worked, it was the right thing.

I can't find any newer firmware for AP9606 for MasterSwitch plus than what I sent you so far. The only newer firmware is if your AP9225 has an AP9617.

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