APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-01 09:48 AM . Last Modified: 2023-10-11 01:15 AM
Hi!
I have the APC SMT1000IC UPS. I have connected it to my network via an Ethernet cable. I am able to communicate with it via the smartconnect.apc.com.
I have a PC with Windows 11 Pro installed.
My question is very simple, but you have a ton of applications that most of them are deprecated, and I cannot understand what application should I use for my case!
1) What application should I install to Windows 11 to be able to gracefully shut down my PC after some seconds my UPS running on battery, by using this Ethernet connection (not USB or Serial)...
1b) Instead of an app installation, can I use the online smartconnect.apc.com service to send a shut down command when needed to my PC?
Thank you.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-18 05:33 PM
Hello @geo-sb ,
I see you are checking the Greek version of our website. An improvement of the page is ongoing and for some reasons the v5 download does not seems to be displayed. The team is fixing this. Thanks for highlighting this.
You can go here to get the latest Powerchute Network Shutdown
Now, on your last question, Powerchute is an important software to monitor and control the UPS and no plan to discontinue it, quite the opposite, this v5 is having a lot of new features and our roadmap is full of innovation.
You can be at peace in purchasing the Network Management Card and you will greatly benefit from it.
Hope this resolve this topic.
Thank you
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-02 11:24 AM
Sorry. The SmartConnect port is designed to communicate with the cloud portal. From the cloud, you can monitor the UPS, receive notifications, and updated the UPS firmware. Also, if you purchase an advanced subscription, you can power cycle the outlet groups or UPS.
If you want to communicate with UPS locally, you will need a network management card. With a network management card, you can utilize PowerChute Network Shutdown to provide graceful shutdown of the Windows PC.
With out the network card you can use PowerChute Serial Shutdown and communicate with the UPS via USB or serial.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-05 07:32 AM
@BillP wrote:
If you want to communicate with UPS locally, you will need a network management card.
Such as?
@BillP wrote:
With a network management card, you can utilize PowerChute Network Shutdown to provide graceful shutdown of the Windows PC.
Where can I find PowerChute Network Shutdown?? All versions are Discontinued...:
https://www.apc.com/shop/gr/en/tools/software-firmware/N-o6hnheZ534lof?Nrpp=%7BrecordsPerPage%7D
Also, via Google search, there are not any products to be able to download:
https://www.apc.com/shop/gr/en/categories/power/uninterruptible-power-supply-ups-/ups-management/pow...
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-06 04:06 AM
You will find the software at this link.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-06 08:40 AM
@BillP wrote:
You will find the software at this link.
In this URL you gave me, where is the Download link for the app??
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-08 05:41 PM
Hi Geo-Sb
For the Network Management card, you can take the AP9640, it's a popular card and should be in stock in your market.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-09 12:06 AM
@Morgan_D wrote:
Hi Geo-Sb
For the Network Management card, you can take the AP9640, it's a popular card and should be in stock in your market.
Hi Morgan! And thank you for your answer.
OK for the card, let's say I'm buying it. Then? Which is the management application for this card?
The PowerChute Network Shutdown is Discontinued as your website says!! There is nowhere a download link to be able to download it!!
So, where is the point to buy a Network Management card for my UPS if I cannot use it?
Thank you.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-09 02:31 AM
Not sure which country you are based, in my case in Singapore, I can have access here and just click to download it: https://www.apc.com/sg/en/product-range/61933-powerchute-network-shutdown/
Hope this works for you.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-17 02:30 AM
Yes, this link you gave me from Singapore has a Download button and I am able to download it. But my questions is, is the application from Singapore going to be in English language?
Also here, in the official APC's Software / Firmware Download webpage, there is not any download link to be able to download PowerChute Network Shutdown in English language... All products here are Discontinued as you can see... There is nowhere version 5.0...
https://www.apc.com/shop/gr/en/tools/software-firmware/N-o6hnheZ534lof
Therefore, in the end, what really interests me is, should I buy the Network Management card (which is pretty much expensive) or will this version of the application also going to be discontinued sometime in the future, thus I won't be able to use it at all after that?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-18 05:33 PM
Hello @geo-sb ,
I see you are checking the Greek version of our website. An improvement of the page is ongoing and for some reasons the v5 download does not seems to be displayed. The team is fixing this. Thanks for highlighting this.
You can go here to get the latest Powerchute Network Shutdown
Now, on your last question, Powerchute is an important software to monitor and control the UPS and no plan to discontinue it, quite the opposite, this v5 is having a lot of new features and our roadmap is full of innovation.
You can be at peace in purchasing the Network Management Card and you will greatly benefit from it.
Hope this resolve this topic.
Thank you
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.