Cannot connect to new APC UPS

[IT_Tro]

Hi:

I installed a new APC UPS SMT1500RM2UNC.  It has a network card that I connected to my network.  I can see it on the network and ping its IP, which it must have obtained via DHCP.  However, when I enter the IP into a browser tab, it responds: Hmmm ... can't reach this page.  xxx.xxx.xxx.xxx refused to connect.

Also, it's not accepting telnet connection.

How to connect to UPS so I can manage it?

Thank you.

[Teken]

What network card is installed into the unit and is it brand new vs used? If this is a brand new AP9640 / 41 NMC. 

Insure you use HTTPS vs HTTP.

Questions Ask . . . 👍

[Taorming]

Hi IT_Tro,

if you have connected the UPS through the SmartConnect port (you recognize it because it's super green with a Cloud icon), then you won't have any Web UI, as you need to use smartconnect.apc.com portal to manage it.

If, instead, you installed/have preinstalled a dedicated NMC card in the slot, you should connect to that.

Attached a picture with highlighted the 2 Eth ports.

Have a nice day!