Unable to lunch PDU via web

[BillP]

This question was originally posted by eudoro on APC forums on 6/27/2017

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Dear Forum,

When i try to attemp the PDU device it appear the error below:

I can login to PDU via telnet as showed below

Compared with another device ( PDU) that is ok ( i can login via web) it seem to be the same and Ok.

Can you please advice me?

PS: i have some important equipament connected to this PDU.

I appreciate your help

[B-DoubleE_apc]

This was originally posted on APC forums on 6/27/2017

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Hello,

This error can happen when the firmware application does not load properly. It looks like you're a few revisions behind the current release revision of rPDU firmware - I would recommend starting with a firmware upgrade (which can be done while the PDU is in production). You can get the latest rev of FW here: http://www.apc.com/us/en/tools/download/download.cfm?sw_sku=SFRPDU2G644&software_id=MFOI-ADJJT2&fami...

[BillP · Accepted solution]

This reply was originally posted by Angela on APC forums on 6/27/2017

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You should upgrade all of your units that have 6.0.9 firmware on them as soon as possible, as shown in your screenshot. Please read this information bulletin on why -> http://www.apc.com/us/en/faqs/FA237061