Unable to access Outlet configuration within PowerChute Software

Anonymous user · ‎2021-07-01

I hope someone can help with this problem.

I am unable access the outlet configuration sub sections within the Powerchute Business Edition Console version 9.01

I click on Outlet Setup, Outlet Sequence, Outlet control and Load Shedding. Each section shows "navigation to this webpage was cancelled" and if I refresh it says "This program cannot display the webpage".

Furthermore, when I click "here" within the Power Returns section I get the same message.

The operating system of the server is Window Server 2008 R2 Standard SP1
The default web browser is I.E 8

Any help would be much appreciated

BillP · ‎2021-07-01

hello,

we believe it is a security issue with IE. Can you try a different browser? or access it remotely from a different computer if you cant install a browser on this machine? you can go to https://:6547 to do that.

See Answer In Context

BillP · ‎2021-07-01

hello,

we believe it is a security issue with IE. Can you try a different browser? or access it remotely from a different computer if you cant install a browser on this machine? you can go to https://:6547 to do that.