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USB port to work with Powerchute

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JoeXZ_apc
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Posted: ‎2023-04-01 12:04 PM

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Posted: ‎2023-04-01 12:04 PM

USB port to work with Powerchute

I've owned many APC UPS over the years for my home/business Dell computers. Need a new one. I notice that the smaller ones don't come with a USB port to communicate with Powerchute. I presume most of the larger ones do. But as I search in stores and online it's not obvious which ones have this feature. I can't tell looking at the boxes in stores- and looking web sites like Staples, Walmart and others- it's still not obvious. I'll probably get the APC 600VA UPS Battery Backup Power Supply & Surge Protector (BN600U1) at Walmart. Will it have that port?

 

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BillP
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Posted: ‎2023-04-03 05:37 AM

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Posted: ‎2023-04-03 05:37 AM

@JoeXZ_apc 

 

the BN600U1 has a USB port that can be connected to the computer and used with PowerChute. 

Here is a link to the User Manual

https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=BU+UM+990-91528A+MN...

Here is a link to the new PowerChute for a Back-UPS and Windows OS.

https://www.se.com/ww/en/product-range/137943580-powerchute-serial-shutdown

 

 

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BillP
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Posted: ‎2023-04-03 05:37 AM

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Posted: ‎2023-04-03 05:37 AM

@JoeXZ_apc 

 

the BN600U1 has a USB port that can be connected to the computer and used with PowerChute. 

Here is a link to the User Manual

https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=BU+UM+990-91528A+MN...

Here is a link to the new PowerChute for a Back-UPS and Windows OS.

https://www.se.com/ww/en/product-range/137943580-powerchute-serial-shutdown

 

 

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JoeXZ_apc
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Posted: ‎2023-04-03 05:47 AM

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Posted: ‎2023-04-03 05:47 AM

I never thought of looking up the manuals. Thanks for the tip.

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JoeXZ_apc
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Posted: ‎2023-04-05 08:10 AM

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Posted: ‎2023-04-05 08:10 AM

that model doesn't seem to be available on the sites I've looked at so far - I'm still searching- I can't understand why so many models no longer have this feature- even the BVN900M1 I see on Staples web site- or if it does, they don't make it obvious- seems like a basic feature to me that should be on all UPS- I have the 900M model which does have that feature

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JoeXZ_apc
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Posted: ‎2023-04-05 10:20 AM

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Posted: ‎2023-04-05 10:20 AM

hello again, I'm a bit confused- can the USB ports that are not identified as data ports be used as a data port? If so, I'll slap myself for stupidity- otherwise, I see that the BVN900M1 doesn't specifically mention a data point whereas my older version BVN900M has a specific data port

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BillP
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Posted: ‎2023-04-06 08:54 AM

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Posted: ‎2023-04-06 08:54 AM

@JoeXZ_apc 

 

The BVN900M1 does not have a data port. To be compatible with PowerChute or any other software you will need a UPS with a data port. 

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JoeXZ_apc
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Posted: ‎2023-04-06 09:31 AM

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Posted: ‎2023-04-06 09:31 AM

OK. It's too bad. It's a good feature. I can't imagine why they'd drop it on the BVN900M1- my older BVN900M which looks similar has it. If a company rep is reading this, please pass along my displeasure to the engineers.  But, BillP, thanks for your replies. I think it's important for a company's support forum to offer replies even if it's not the answer I like. I realize the forums are usually volunteer. I do appreciate that.

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