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APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
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Posted: 2025-05-12 01:24 AM
Getting emails with this error code that is described as critical but can not find what it means.
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Posted: 2025-05-22 04:48 AM
Hello,
This alarm is Button Stuck ,Fault clears if the UI buttons are no longer held pressed.Check if any of the UI buttons are stuck, or obstructed by something.,check any misalignment between display PCBA and button pads,if the issue persists the display might need to be replaced
Regards,
Karim
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Posted: 2025-05-15 12:14 AM
Hello,
What is the model of the UPS you refers to ?
Regards,
Karim
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Posted: 2025-05-15 11:00 PM
SMT1500IC
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Posted: 2025-05-22 04:48 AM
Hello,
This alarm is Button Stuck ,Fault clears if the UI buttons are no longer held pressed.Check if any of the UI buttons are stuck, or obstructed by something.,check any misalignment between display PCBA and button pads,if the issue persists the display might need to be replaced
Regards,
Karim
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Posted: 2025-05-30 02:01 AM
I checked and the buttons are not pressed.... I pressed them a few times in case there is dust or something. The error continues though but I now get fewer notifications.
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