Ask our Experts
Didn't find what you are looking for? Ask our experts!
Launch of Consumer/Home Owner registration process! We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Search in
Free
EnglishStrengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-12-23 04:41 PM . Last Modified: 2022-12-23 05:11 PM
I've been noticing an issue for over a year now with my Back-Ups Pro 1500 S. When the power goes out or even just flickers my Synology NAS loses power. All my other devices plugged into the same unit stay on and are fine. I get an automated email that the NAS was shutdown improperly. Anyone else experience this?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-01-01 09:31 PM
Hi @DigitalMan
On what outlet is the Synology NAS attached - is it on the surge only or battery+surge outlet? What would happen if it is the only load left attached to the UPS and then you unplug the unit from the wall outlet?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-01-01 09:31 PM
Hi @DigitalMan
On what outlet is the Synology NAS attached - is it on the surge only or battery+surge outlet? What would happen if it is the only load left attached to the UPS and then you unplug the unit from the wall outlet?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-01-02 09:25 AM
Lol, so I'm embarrassed to admit this but for some reason all this time had assumed all the outlets were battery. My bad.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-01-02 02:44 PM
Lol!
It happens most of the time @DigitalMan but I am happy if this is just the cause.
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.