Smartconnect.apc.com Register device

[JFS1]

I cant find the label  to scan on a rack installed UPS. Is there away to get the required information from the network interface

[Teken]

Are you sure this hardware is Smart Connect equipped?!? Show me a photo of the rear of the device.

If the hardware is Smart Connect capable there will be a green RJ45 Ethernet port on the rear.

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[JFS1]

I'm not on site so cant take a photo, but it does have a network card and I can manage the UPS across the net. Its a Smart-UPS SRT 3000 SRT3000RMXLI with 08.2 (ID1025) firmware and an AP9641 network module

[Teken · Accepted solution]

The NMC AP9641 is not for the APC Smart Connect Cloud Hosted Portal. Only the dedicated green RJ45 Ethernet port is (IF) present on the rear.

If that port is not present that’s why there’s no QR Code.

Regardless, if your company is looking for something similar APC offers the EcoStructure Service.

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[NathanMurphy]

Check the UPS's web interface; it might display the label info.