Smart UPS X3000 errors

[Anonymous user]

Hi

 I got a bunch of SNMP traps from one of our SmartUPS X3000 this evening:

The battery charger has failed.

The battery temperature threshold has been violated.

At the time of shutdown (when staff arrived on-site), the internal temperature was approx 60 degrees centigrade according to the management interface.

As the product is more than 3 years old, the main question is probably whether a repair is cheaper than a new unit ? After all, the batteries will probably need replacement after the high internal temperature...

Regards

Brian

[BillP · Accepted solution]

Hello,

I recommend you replace the entire unit. The high internal temperature may have damage other components and it may not be cost effective to repair.