Smart-UPS X 3000 Firmware

[BillP]

Hello

where can i find details on upgrading the firmware of my unit? Smart-UPS X 3000

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I have replaced the battery catridge with a new one and have noticed that the fan runs constantly no matter if the outlet ports are active or not, is this normal behaviour?

thanx in advance

[BillP · Accepted solution]

Hello,

Depending on the preferred firmware upgrade method, please see the following two knowledge base articles for upgrading the firmware on your UPS:

Using the Network Management Card: http://www.apc.com/us/en/faqs/content/?id=FA170679

Using the Firmware Upgrade Wizard: http://www.apc.com/us/en/faqs/content/?id=FA281865

In regards with the fan, this article discusses the various Smart-UPS fan operation parameters. The fan of an SMX UPS would only be off if the UPS is in standby state, and AC input is not acceptable.