Smart-UPS X 1000 - SNMP monitoring - HELP!

Anonymous user · ‎2021-06-28

Hi there,

In our environment we are monitoring the devices with PRTG.
I've tried all options it has for APC devices but I cannot find a sensor for the current error state.
The Smart-UPS X 1000 states: Battery Disconnected but in PRTG it shows me all is fine.
Does anybody know which OID I should be using to capture this error?RXDisqghaOZKN6Gak5d3LA%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.png

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B-DoubleE_apc · ‎2021-06-28

Hi Ronald,

To give you an additional data point - the OID .1.3.6.1.4.1.318.1.1.1.11.1.1.0 (upsBasicStateOutputState) has a bunch of flags that can be triggered based on different UPS events. Flag 33 for "no batteries attached" should be flipped to "1" when a battery disconnect event occurs.

See Answer In Context

Anonymous user · ‎2021-06-28

Hi there,
I have found a work around for my issue.

By using the OID 1.3.6.1.4.1.318.1.1.1.2.3.4.0 and setting upper & lower limits I can check the voltage and verify the battery connectivity.

#closed

B-DoubleE_apc · ‎2021-06-28

Hi Ronald,

To give you an additional data point - the OID .1.3.6.1.4.1.318.1.1.1.11.1.1.0 (upsBasicStateOutputState) has a bunch of flags that can be triggered based on different UPS events. Flag 33 for "no batteries attached" should be flipped to "1" when a battery disconnect event occurs.