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Smart-UPS RT 5000 battery calibration question

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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ABaciu_apc
Crewman
Crewman
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6
391

Smart-UPS RT 5000 battery calibration question

This was originally posted on APC forums on 11/7/2016


 Hello, I have a Smart-UPS RT 5000 model and I'm trying to run a battery calibration on it. The question is that during this process the load (which consists of server and other network equipment) will be shut down ?


Accepted Solutions
BillP
Administrator Administrator
Administrator
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391

Re: Smart-UPS RT 5000 battery calibration question

This reply was originally posted by Jonathan on APC forums on 11/7/2016


Hello Andrei,

There are two types of calibrations - Manual and User Commanded and depending on the method that you will use, there is a possibility of load drop.

User Commanded:

  • This is the preferred method for all Smart-UPS except for models beginning with SU (IE: SU700NET). 
  • Calibration is initiated from Power Chute Business Edition, the Network Management Card, or the LCD Screen of the UPS (if so equipped).
  • Ensure that the normal load is attached
  • Ensure Battery is charged to 100% before beginning Calibration
  • Load should be more than 30% for best results
  • UPS will drain the battery, then switch back online and charge back up
  • Calibration must not be interrupted to deliver valid results

 

Manual Calibration:
  • This is the preferred method for "SU" series Smart-UPS, or any time that a User Commanded Calibration is not possible
  • Stop the Power Chute software from running and disconnect the serial, USB, or Ethernet cable(s).
  • There must be at least a 30% load attached to the UPS during this procedure, and this load cannot fluctuate more than +/- 5%. THIS IS IMPORTANT
  • Attach a non-critical load to the UPS and then force the UPS on battery by disconnecting it from utility power
  • Allow the unit to run on battery until it turns off completely. The load attached to the UPS will drop.
  • If the Load is not at least 30% or if the calibration is ended before the UPS drops the load, the calibration will not work.
  • Plug the UPS back into the wall outlet and allow it to recharge (preferably turned off)

See Answer In Context

6 Replies 6
BillP
Administrator Administrator
Administrator
0 Likes
0
392

Re: Smart-UPS RT 5000 battery calibration question

This reply was originally posted by Jonathan on APC forums on 11/7/2016


Hello Andrei,

There are two types of calibrations - Manual and User Commanded and depending on the method that you will use, there is a possibility of load drop.

User Commanded:

  • This is the preferred method for all Smart-UPS except for models beginning with SU (IE: SU700NET). 
  • Calibration is initiated from Power Chute Business Edition, the Network Management Card, or the LCD Screen of the UPS (if so equipped).
  • Ensure that the normal load is attached
  • Ensure Battery is charged to 100% before beginning Calibration
  • Load should be more than 30% for best results
  • UPS will drain the battery, then switch back online and charge back up
  • Calibration must not be interrupted to deliver valid results

 

Manual Calibration:
  • This is the preferred method for "SU" series Smart-UPS, or any time that a User Commanded Calibration is not possible
  • Stop the Power Chute software from running and disconnect the serial, USB, or Ethernet cable(s).
  • There must be at least a 30% load attached to the UPS during this procedure, and this load cannot fluctuate more than +/- 5%. THIS IS IMPORTANT
  • Attach a non-critical load to the UPS and then force the UPS on battery by disconnecting it from utility power
  • Allow the unit to run on battery until it turns off completely. The load attached to the UPS will drop.
  • If the Load is not at least 30% or if the calibration is ended before the UPS drops the load, the calibration will not work.
  • Plug the UPS back into the wall outlet and allow it to recharge (preferably turned off)
ABaciu_apc
Crewman
Crewman
0 Likes
0
393

Re: Smart-UPS RT 5000 battery calibration question

This was originally posted on APC forums on 11/8/2016


Thank you for the answer...so If I understood correctly If I initiate the calibration procedure from the web interface (method 1 ) it won't have any load drop ?

BillP
Administrator Administrator
Administrator
0 Likes
0
393

Re: Smart-UPS RT 5000 battery calibration question

This reply was originally posted by Jonathan on APC forums on 11/8/2016


That is correct Andrei.

ABaciu_apc
Crewman
Crewman
0 Likes
0
393

Re: Smart-UPS RT 5000 battery calibration question

This was originally posted on APC forums on 11/8/2016


Thank you for information Jonathan!

Gerard_apc
Ensign
Ensign
0 Likes
0
394

Re: Smart-UPS RT 5000 battery calibration question

This was originally posted on APC forums on 11/10/2016


Sir my question is not about calibration.. My question is up to how many battery packs can a Smart UPS SRT5000KXLI can support? Because i installed 2 battery packs already and on the third battery pack when I plugged the third battery pack it gives me an error of over voltage or something. Also if I update the firmware of UPS will it give the setting that i can install/mount more battery packs? Coz in the product manual i have read that it can support up to 10 battery packs.. Thank you sir..

Gerard

BillP
Administrator Administrator
Administrator
0 Likes
0
394

Re: Smart-UPS RT 5000 battery calibration question

This reply was originally posted by George on APC forums on 7/26/2018


I have 8 battery packs running on a similar model UPS. I'm thinking if you received an overvoltage??? that to me would indicate a voltage problem in that particular battery pack, maybe something is not wired correctly, usually you have about 52 volts DC from each group o4 4 batteries, 4 * 13 = 52 volts and each deck has 2 sets of those batteries. Im thinking I would measure the voltage on that one deck. Batteries would not otherwise be overvoltage unless maybe hooked up wrong internally?