Smart-UPS 3000RMLV2U

[Anonymous user]

We recently purchased this unit and it is not detecting input voltage.  When I turned it on, it goes to battery mode...  input voltage is showing "0".  Does this mean there is no electricity on input?

[BillP · Accepted solution]

Hi Peter - 

Yes, that would mean that it doesn't see any input voltage. I would verify that there is indeed power at the outlet where you have plugged the unit in. If there is, but the UPS does not see it, I would recommend calling tech support for further assistance. 

Liam