Smart-UPS 3000RMLV2U

Anonymous user · ‎2021-06-28

We recently purchased this unit and it is not detecting input voltage. When I turned it on, it goes to battery mode... input voltage is showing "0". Does this mean there is no electricity on input?

BillP · ‎2021-06-28

Hi Peter -

Yes, that would mean that it doesn't see any input voltage. I would verify that there is indeed power at the outlet where you have plugged the unit in. If there is, but the UPS does not see it, I would recommend calling tech support for further assistance.

Liam

See Answer In Context

BillP · ‎2021-06-28

Hi Peter -

Yes, that would mean that it doesn't see any input voltage. I would verify that there is indeed power at the outlet where you have plugged the unit in. If there is, but the UPS does not see it, I would recommend calling tech support for further assistance.

Liam