Smart UPS 1400XL, periodic fan running, new unit, very small load...

crp0499_apc · ‎2021-06-29

my 1400XL is in my home office. It has a VERY small load on it (one PC, an external HD). The fan comes on about every two minutes or so and runs for about 15 seconds and goes off. I don't recall this happening in the past. By new I mean the device is about a year old with about 10 hours usage on it.

Any ideas?

Thanks

Cliff

BillP · ‎2021-06-29

hmm ok. do you have any monitoring software running with this so we can check to see if it THINKS any of those conditions are true, that i mentioned? if not, would it be possible to install powerchute business edition agent with the serial cable or no?

See Answer In Context

crp0499_apc · ‎2021-06-29

well ventilated, in a cool room...well, a house set at 74....it has on the smallest load on it. SN: AS0847360196

BillP · ‎2021-06-29

is it well ventilated? this unit's fan should only come on when the internal temp goes over 104ºF (or 140ºF - i forget), the UPS is on battery, load is > 75%, and the UPS is charging.

can you provide the first few digits of the serial number? like AS0432?

BillP · ‎2021-06-29

hmm ok. do you have any monitoring software running with this so we can check to see if it THINKS any of those conditions are true, that i mentioned? if not, would it be possible to install powerchute business edition agent with the serial cable or no?