Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

Smart UPS 1000I NET

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • Smart UPS 1000I NET
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Spock Teken
123
Erasmus_apc
Sisko Erasmus_apc
112
View All

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 10:48 AM . Last Modified: ‎2024-03-15 05:48 AM

0 Likes
1
686
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:48 AM . Last Modified: ‎2024-03-15 05:48 AM

Smart UPS 1000I NET

Hello Everyone,

Long time reader, have not posted anything as of yet on the forum. I have a question now that I cannot seem to find an answer for at all.

I have had and used, for many years an APC Smart-UPS 1000I NET with serial number GS9814430025.  For reference, it has an AP9631 NMC2 Rhodes in it.  I recently had to replace the batteries, as the cells that were in the unit started going towards the end of their useful life. In replacing the batteries, I reset the battery constant values in the EEPROM, and somehow pressed the dreaded Ctrl-Y in the tty session, clearing the EEPROM.

I was, subsequently, able to restore the values of the EEPROM, at least as far as I can pick up, correctly. And herein the question. Would anyone that have one of these units be able to extract the EEPROM values for me from their unit, for verification, please?  I would be interested in comparing the values of a SUA 1000I NET also, as I think these values may be close or the same.

Here are the values that I currently have captured (as extracted with APCUPSD):

"
1) Query the UPS for all known values
2) Perform a Battery Runtime Calibration
3) Abort Battery Calibration
4) Monitor Battery Calibration progress
5) Program EEPROM
6) Enter TTY mode communicating with UPS
Q) Quit

Select function number: 1

I am going to run through the series of queries of the UPS
that are used in initializing apcupsd.

Simulating UPSlinkCheck ...
Wrote: Y Got: SM
Attempting to use smart_poll() ...
Sent: Y Got: SM Good -- smart_poll() works!.

Going to ask for valid commands...
Wrote: a Got: 3.?=.-789>@ABCDEFGKLMNOPQRSUVWXYZ'abcefgjklmnopqrsuxyz~
Protocol version is: 3
Alert characters are: ?=
Command characters are: ^A^N^Z-789>@ABCDEFGKLMNOPQRSUVWXYZ'abcefgjklmnopqrsuxyz~

Now running through apcupsd get_UPS capabilities().
NA indicates that the feature is Not Available

UPS Status: 08
Line quality: FF
Reason for last transfer to batteries: S
Self-Test Status: NO
Line Voltage: 231.4
Line Voltage Max: 231.4
Line Voltage Min: 230.1
Output Voltage: 231.4
Batt level percent: 079.0
Batt voltage: 28.14
UPS Load: 000.0
Line freq: 50.00
Runtime left: 0287
UPS Internal temp: 028.8
Dip switch settings: 00
Register 1: 00
Register 2: 00
Register 3: 00
Sensitivity: H
Wakeup delay: 000
Sleep delay: 020
Low transfer voltage: 196
High transfer voltage: 253
Batt charge for return: 00
Alarm status: N
Low battery shutdown level: 02
UPS Name: UPS_IDEN
UPS Self test interval: 336
UPS manufacture date: 04/01/98
UPS serial number: GS9814430025
Date battery replaced: 12/09/19
Output voltage when on batteries: 230
Nominal battery voltage: 024
Percent humidity: NA
Ambient temperature: NA
Firmware revision: 60.9.I
Number of external batteries installed: 000
Number of bad batteries installed: NA
UPS model as defined by UPS: SMART-UPS 1000
UPS EPROM capabilities string: uD43132135138129uM43229234239224uA43110112114108uI43253264271280lD43103100097106lM43177172168182lA43090092081085lI43196188208204e44200155090oI43230240220225oD13115oJ13100oM13208s441HMLLq44202050710p443020180300600k4410TLNr443000060180300E443336168ON OFF
The EPROM string is 253 characters long!
Hours since last self test: NA

That is all for now.
"

I attach here the following:
Image with model and serial numbers
Image of front of unit

TL;DR
Would anyone that have one of these units be able to extract the EEPROM values possibly for me from their unit, for verification, please?

Attachments
Labels
  • Labels:
  • Smart-UPS & Symmetra LX | RM
Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 10:48 AM . Last Modified: ‎2024-03-15 05:48 AM

0 Likes
0
685
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:48 AM . Last Modified: ‎2024-03-15 05:48 AM

Anyone?

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
Reply 1
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 10:48 AM . Last Modified: ‎2024-03-15 05:48 AM

0 Likes
0
686
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:48 AM . Last Modified: ‎2024-03-15 05:48 AM

Anyone?

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of