SURTD5000XLI where to get UPS Firmware 5.1 or newer?

[BillP]

Hello,

I have Smart-UPS RT 5000 XL

sn: NS0930014225

and now I need standard ups management for server so I have found I need

AP9620 Legacy Communications Card

 http://www2.schneider-electric.com/sites/corporate/en/support/faq/faq_main.page?page=content&country...

but it Requires UPS Firmware 5.1 or later and my ups have Firmware Revision: 3, I cant find firmware for my ups on APC website. Where I can get firmware for my ups?

[BillP]

Hi,

I am sorry but SURTD model Smart-UPS do not have upgradeable firmware. What do you want to communicate with? Maybe we can find a different solution. 

[BillP]

Hi,

with mikrotik using serial port smart signalling ...

[BillP]

Hi,

The SURTD5000 ships with a 9 pin serial to keyed RJ50 cable. The protocol used is MicroLink where as the AP9620 you asked about earlier using UPSLink. 

[BillP · Accepted solution]

any APxxxx card cant solve this?

i realy need serial connection with older protocol where when device writes "Y" ups answers SM ... etc.

this crappy MicroLink protocol can do ... ehm ... nothing? i can set up maybe voltage and thats all, when i want to get current status i must send ENTER key and that is one big problem, if there is some normal text char how to display status i have solution for that i can redirect serial console and put there some text char, but special keys like ENTER and ESC are problem so i have no idea how to get battery status, run time left and online offline data from this ups model, i have network card AP9617 that i can eventually use but i dont know if it solves something - maybe i can send data to email ... but i dont have firmware for that card for SURTD5000XLI and i dont know if compatible firmware exists ...

any idea or solution?