SURT10KXLI - Power system error 20!

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

5029

195

111

108

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

Back to APC UPS Data Center & Enterprise Solutions Forum

493

Link copied. Please paste this link to share this article on your social media post.

Have an error on a 10kva UPS. Have tried the brain dead procedure. Tried cold start, ups works on battery but the moment we switched it to test the same error reappears. Will the updating of the firmware resolve this issue? Urgent assistance is needed.

Attachments

Reply 1

488

Link copied. Please paste this link to share this article on your social media post.

Hi @dj2689

Based on the photos that you have provided, if you were not able to clear the alarm via the display and the brain-dead procedure then the UPS needs to be replaced.

never-displayed

You must be signed in to add attachments

never-displayed

To The Top!

Subscribing is a smart move!

You can subscribe to this forum after you log in or create your free account.