SUA2200XL w/Multiple Win2003 Servers - Install problems

[Anonymous user]

First, is it possible to use a USB hub and connect multiple servers to the USB data port on a SUA2200XL?

Second, during setup this past weekend one of the servers previously had Powerchute Personal Edition. I do not think the un-install went as smoothly as it should have been. It hung when trying to restart Windows power services. After re-booting I was able to remove the software and install the Powerchute Business Edition. But, after connecting the USB cable and installing the software I was not able to get Windows to recognize the UPS. As such the device manager still lists the Microsoft one under Battery.

I preceded to install the software on another server and connect the USB cable, which went just fine. Both machines now have the Agent, Server, and console software. Before leaving on Saturday I re-adjusted the problematic server's agent to connect to the other Windows Server. Will this be all I need in the case of a power failure, or will I need to fix this? It is my understanding that the APC software should have installed it's own device and services.

My problem is this, on the working and connected server I do not see where it will message the other server to shut down, simply because I have not configured it to do so. I would expect I would need to do this in the server console, but I did not see where I could add machines. So am I reliant then on this powerchute agent?

[Anonymous user]

What I was attempting to do was take two different Windows 2003 servers and get them to shut down on script when a power failure occurs. I was mistaken thinking that the point of the agent was that I could install this on each server and the one machine that had the console/server version of Powerchute would signal the other servers to shutdown, as long as the agent was installed on each machine. This is not the case as I understand now.

How backwards compatible are these SUA200XL's? I have somewhere stored away an 8 port serial APC unit that was used to connect to some 3000VAs that are about 5 years old. From what I remember, never used it, was that it was standard to work with multiple APC units. If this would allow me to connect multiple machines, then what software would I use?

[Anonymous user · Accepted solution]

First, is it possible to use a USB hub and connect multiple servers to the USB data port on a SUA2200XL?

Second, during setup this past weekend one of the servers previously had Powerchute Personal Edition. I do not think the un-install went as smoothly as it should have been. It hung when trying to restart Windows power services. After re-booting I was able to remove the software and install the Powerchute Business Edition. But, after connecting the USB cable and installing the software I was not able to get Windows to recognize the UPS. As such the device manager still lists the Microsoft one under Battery.

I preceded to install the software on another server and connect the USB cable, which went just fine. Both machines now have the Agent, Server, and console software. Before leaving on Saturday I re-adjusted the problematic server's agent to connect to the other Windows Server. Will this be all I need in the case of a power failure, or will I need to fix this? It is my understanding that the APC software should have installed it's own device and services.

My problem is this, on the working and connected server I do not see where it will message the other server to shut down, simply because I have not configured it to do so. I would expect I would need to do this in the server console, but I did not see where I could add machines. So am I reliant then on this powerchute agent?