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APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
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Posted: 2021-07-0904:11 AM. Last Modified: 2024-02-1411:08 PM
Hi,
It *might* be a battery with very low voltage, but it is probably an internal fault.
To check the batteries on a 24Vdc system, the nominal charger voltage is 27.2Vdc. The variation is 2.1% of the nominal. The voltage range is 26.62 to 27.79Vdc for a good battery pack.
If the batteries are good you should reset the UPS.
1) Turn off and unplug UPS from wall 2) Press and hold the OFF button again 3) You may see a quick flash of the LED's and you should hear an audible "click" from the UPS. 4) Plug UPS back into the wall and turn UPS back on
If the batteries are good and resetting does not resolve the issue the UPS should be replaced.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-0904:11 AM. Last Modified: 2024-02-1411:08 PM
Hi,
It *might* be a battery with very low voltage, but it is probably an internal fault.
To check the batteries on a 24Vdc system, the nominal charger voltage is 27.2Vdc. The variation is 2.1% of the nominal. The voltage range is 26.62 to 27.79Vdc for a good battery pack.
If the batteries are good you should reset the UPS.
1) Turn off and unplug UPS from wall 2) Press and hold the OFF button again 3) You may see a quick flash of the LED's and you should hear an audible "click" from the UPS. 4) Plug UPS back into the wall and turn UPS back on
If the batteries are good and resetting does not resolve the issue the UPS should be replaced.