Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted:
yesterday
SMX3000RMLV2UNC firmware update file please?
Hello.
I have an SMX3000RMLV2UNC ups vintage 07/27/2011 at is on firmware revision level 02.0 (ID10). The latest Firmware Upgrade Wizard v4.3.8, has a firmware file SMX1003UPS_15-0.enc whose "readme" file says that this firmware is compatible with my SMX3000RMLV2UNC. When I run the update wizard, the wizard finds the UPS via the Comm port 4 and says that the UPS is upgradeable. When I run the wizard I normally expect the wizard to pick the correct file for uploading to the UPS. The wizard does not find the file nor will it allow me to manually select the file for some reason.
Does anyone have any idea why this file will not work on this UPS? Should I remove the NMC2 that is installed before attempting the update?