Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.
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I just took this out of the box after purchasing it in October 2018. It is displaying connect battery, but the blue connectors in the front are plugged together. Do you think even though it new, because it was purchased four years ago the battery needs to be replaced. I let it charge for three to four hours and it still displays Alert State:Connect Battery. -Anthony