APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Posted: 2021-06-28 04:57 AM . Last Modified: 2024-03-18 03:55 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 04:57 AM . Last Modified: 2024-03-18 03:55 AM
Someone just sold me a SMT1500J and assured me it would operate fine at 120v. Well, as you probably know and now I do, this is not the case. The upper threshold is maxed at 114v so it will not kick over to AC, only stay on battery (which was charged). Two things, one - can I change this from accessing the console via hyperterminal? Two - can I upload a SMT1500 firmware to the unit to make this work at 120v (assuming the internals are the same)? I know the firmware file is the same file which means it would take quite a bit of effort to make it think it is not a J model but I'd appreciate any insight.
Thanks,
Ryan
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 04:57 AM . Last Modified: 2024-03-18 03:55 AM
Hi,
Sorry to say updating the firmware will not resolve the issue. You should return the unit and get your money back.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 04:57 AM . Last Modified: 2024-03-18 03:55 AM
Hi,
Sorry to say updating the firmware will not resolve the issue. You should return the unit and get your money back.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 04:58 AM . Last Modified: 2024-03-18 03:55 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 04:58 AM . Last Modified: 2024-03-18 03:55 AM
Thanks Bill. Fortunately got them to take it back this morning. Have a 120v on its way. Much appreciated.
Ryan
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.