SMT1500C

[hp18568]

I was on the APC website, and bought the recommended replacement battery for the SMT1500C which I own. I received the battery in the mail, and the replacement instructions don’t' match the devices components below, for removing the battery.

The enclosure also has a notification on it, that it is not designed for consumer maintenance, and to contact professional support to perform maintenance. I'm not sure how I'm supposed to proceed with replacing the battery on this device, or if the item I received in the mail is the correct item.

[Teken]

If you can provide an image of what you received and upload the same to the forum it would provide more insight.

Please confirm the photo is viewable on the APC forum once loaded. ☝️

Regardless, the battery replacement procedure is straightforward. Once you have disconnected all loads and the main AC outlet.

Remove the front panel bezel taking care not to damage the ribbon cable. Remove the metal retaining screws and the cover plate.

Remove the battery cartridge by pulling on the plastic tab. If not present just pull the battery out and disconnect the battery harness from the battery.

If the battery cartridge looks like the same as what you received - replace. If the new battery is completely different in size - Stop!

Let me know what you see when you pull out the old battery and show us both side by side. 👍

This is what the battery should look like per APC: https://www.apc.com/us/en/product/RBC7/apc-replacement-battery-cartridge-vrla-battery-17ah-12vdc-2ye...