Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-09-28 02:32 PM . Last Modified: 2023-10-11 12:27 AM
Until I had the need to know what a client's device's Product ID was, I did not know that the SmartConnect web page did not display this information.
It is a required field to create the record - how is it possible that it is not displayed to the user?
Here's hoping someone can come to their senses and include this vital piece of information in a future cloud update.
Thanks!
Larry
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-10-07 11:31 AM
I have been informed that
“due to cyber security reasons, the SC Product Key will only be visible on a SC device when you have physical access. There is no other way to access this key.”
So I'll close this request up.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-10-01 11:49 AM
My mistake - and it is significant.
I should have said the Product KEY! That's the 1A-2B3C-4D5E-6F7A value that appears underneath the Product ID on the QR label.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-10-07 11:31 AM
I have been informed that
“due to cyber security reasons, the SC Product Key will only be visible on a SC device when you have physical access. There is no other way to access this key.”
So I'll close this request up.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of