PowerChute Business Edition 9.5

[BillP]

I have a Smart-UPS 1000 and can't install PowerChute Business Edition 9.5. The installation stops and a panel comes up stating, The PCBE Agent Service uninstallation has not completed. Please reboot and run the installation again. When I reboot and try again the same warning comes up. Any suggestions to correct this and install the program?

[BillP]

Hi,

Is the OS Windows? If so, you should clean out any entries in the registry and then run the installer. See Schneider Electric FAQ FA159894

for assistance with registry entries. 

[BillP · Accepted solution]

I now have it installed. Thanks for your input.