PowerChute Business Edition 9.1 Alerts

Anonymous user · ‎2021-06-29

Hi All,

I am working with Business Edition 9.1 of PowerChute on Server 2012 R2 Standard. Smart-UPS 2200. We have recently switched over the alert contact email to a new user and have noticed an increased number of alerts. In the web client for the particular UPS email is not checked, only logging and shutdown. In the log I see the alerts but am unsure why I am getting emails even with the box unchecked.

I DO want the emails but I am curious why they are coming when unchecked and if there is a way to control the timing of the messages or if the alerts are simply pushed out any time the event occurs.

Thanks!

BillP · ‎2021-06-29

Hi Chris,

For this issue I would recommend you call into our tech support line. We will then be able to go over your configuration and try to determine the cause of the problem.

See Answer In Context

BillP · ‎2021-06-29

Hi Chris,

For this issue I would recommend you call into our tech support line. We will then be able to go over your configuration and try to determine the cause of the problem.