PowerChute 3.0.1 vMA5.1 ESXi5.1 issues

[mario_0_apc]

This was originally posted on APC forums on 11/6/2013

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Hello Everyone,

I've got a issue with configuration like listed in title. After some troubleshooting I pinned it down to shutdown scipt issue on vMA. As you can see below, I can list servers fine with vifp listservers. I can also list NICs on ESX, but when I try to run shutdown script, I'm getting "Unable to login to host" error. I found a VMware KB file (2020598) that descibes this problem, but this is related to vMA 5.0.0.1 and 5.0.0.2, so I'd expect this issue to be resolved by now. Any suggestions ??

vi-admin@localhost:/opt/APC/PowerChute/group1> vifp listservers
10.86.100.101   ESXi
10.86.100.102   ESXi
vi-admin@localhost:/opt/APC/PowerChute/group1> vifptarget -s 10.86.100.101
vi-admin@localhost:/opt/APC/PowerChute/group1[10.86.100.101]> vicfg-nics -l     Name    PCI     Driver     Link Speed    Duplex MAC Address        MTU    Description
vmnic0  03:00.0 tg3        Up   1000Mbps Full   d8:9d:67:32:d2:a8  1500   Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic1  03:00.1 tg3        Up   1000Mbps Full   d8:9d:67:32:d2:a9  1500   Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic2  03:00.2 tg3        Down 0Mbps    Half   d8:9d:67:32:d2:aa  1500   Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic3  03:00.3 tg3        Down 0Mbps    Half   d8:9d:67:32:d2:ab  1500   Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vi-admin@localhost:/opt/APC/PowerChute/group1[10.86.100.101]> sudo bin/shutdown Use of uninitialized value $loglevel in string eq at ./bin/shutdownhost.pl line 59.

Connecting to server localhost ...
[06.11.2013, 16:05:15]debug: Connecting to server localhost

Operation :shutdown
Version on 10.86.100.101:
-------------------------------------------------------
[06.11.2013, 16:05:15]debug: Login by vi-fastpass to: 10.86.100.101
[06.11.2013, 16:05:15]debug: Error: Unable to login to host: "10.86.100.101"! Host may not be accessible over the network or is not managed by VMA
Version on 10.86.100.102:
-------------------------------------------------------
[06.11.2013, 16:05:15]debug: Login by vi-fastpass to: 10.86.100.102
[06.11.2013, 16:05:15]debug: Error: Unable to login to host: "10.86.100.102"! Host may not be accessible over the network or is not managed by VMA
vi-admin@localhost:/opt/APC/PowerChute/group1[10.86.100.101]>

[mario_0_apc]

This was originally posted on APC forums on 11/6/2013

---

Hello Everyone,

I've got a issue with configuration like listed in title. After some troubleshooting I pinned it down to shutdown scipt issue on vMA. As you can see below, I can list servers fine with vifp listservers. I can also list NICs on ESX, but when I try to run shutdown script, I'm getting "Unable to login to host" error. I found a VMware KB file (2020598) that descibes this problem, but this is related to vMA 5.0.0.1 and 5.0.0.2, so I'd expect this issue to be resolved by now. Any suggestions ??

vi-admin@localhost:/opt/APC/PowerChute/group1> vifp listservers
10.86.100.101   ESXi
10.86.100.102   ESXi
vi-admin@localhost:/opt/APC/PowerChute/group1> vifptarget -s 10.86.100.101
vi-admin@localhost:/opt/APC/PowerChute/group1[10.86.100.101]> vicfg-nics -l     Name    PCI     Driver     Link Speed    Duplex MAC Address        MTU    Description
vmnic0  03:00.0 tg3        Up   1000Mbps Full   d8:9d:67:32:d2:a8  1500   Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic1  03:00.1 tg3        Up   1000Mbps Full   d8:9d:67:32:d2:a9  1500   Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic2  03:00.2 tg3        Down 0Mbps    Half   d8:9d:67:32:d2:aa  1500   Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic3  03:00.3 tg3        Down 0Mbps    Half   d8:9d:67:32:d2:ab  1500   Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vi-admin@localhost:/opt/APC/PowerChute/group1[10.86.100.101]> sudo bin/shutdown Use of uninitialized value $loglevel in string eq at ./bin/shutdownhost.pl line 59.

Connecting to server localhost ...
[06.11.2013, 16:05:15]debug: Connecting to server localhost

Operation :shutdown
Version on 10.86.100.101:
-------------------------------------------------------
[06.11.2013, 16:05:15]debug: Login by vi-fastpass to: 10.86.100.101
[06.11.2013, 16:05:15]debug: Error: Unable to login to host: "10.86.100.101"! Host may not be accessible over the network or is not managed by VMA
Version on 10.86.100.102:
-------------------------------------------------------
[06.11.2013, 16:05:15]debug: Login by vi-fastpass to: 10.86.100.102
[06.11.2013, 16:05:15]debug: Error: Unable to login to host: "10.86.100.102"! Host may not be accessible over the network or is not managed by VMA
vi-admin@localhost:/opt/APC/PowerChute/group1[10.86.100.101]>

[BillP · Accepted solution]

This reply was originally posted by Angela on APC forums on 11/6/2013

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I found these:

• VMware ESXi server not shutting down when commanded to by PowerChute Network Shutdown. | FAQs | Schn...
• VMware ESXi host does not shut down when commanded to do so by PowerChute Network Shutdown running o...

Had you reviewed these yet? Not sure if they have any further info.