Power off UPS after graceful server shutdown

[Anonymous user]

I inherited a server rack (5 chassis) with a Smart 3000 UPS:

Model:	Smart-UPS 3000 RM
Serial Number:	OS1006160019
Firmware Revision:	666.6.D
Manufacture Date:	11/19/09

The servers are running:

PowerChute Network Shutdown Version: 4.3.0

Build Number: 7951

Operating System: Microsoft Windows Server 2019 Standard (10.0.17763 N/A Build 17763)

Java Version: OpenJDK 64-Bit Server VM (11.0.1+13)

One server is configured to do an emergency backup prior to shutting down and then do a UPS Shutdown (Shutdown Settings --> UPS Shutdown --> Turn Off the UPS / no command to run --> Duration left at 30 seconds.

I've tested and the UPS power down is not working. There are several configuration settings in the NMC of the UPS, but the language is proprietary and the terms are not defined (ergo, I can't figure it out) and I can't find any documentation describing this scenario.

Question: How do I configure the UPS to power down after the servers are shut down?

thank you

[BillP · Accepted solution]

Hi,

Did the UPS/NMC record it received the shutdown command from PCNS? Also, how many PCNS clients are registered with the NMC? With older version of the NMC it would wait for all PCNS client to signal they were powering off prior to shutting the UPS down. 

The process should be

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