Power Chute 4.2: UDP 3052 already in use by another app

[Anonymous user]

Hi guys,

i am new to this forum and honestly i am not a network pro.

I have a SRT6K connected to a switch.

I can access the NMC from all different clients connected to the switch.

PCNS is working fine on all clients, but one:

That client is unable to open UDP 3052.

netstat -ab showed that this udp port 3052 is in use by another software running on that server.

That software is very important and i cannot "touch" it.

Can anyone help?

Thank you

[BillP]

Hi,

You could configure one of the systems that is running PCNS to run a script during shutdown. The script would triggers the remote system power down. 

If the systems are Windows OS you could run 

shutdown /s /f /d UP:6:12 /m \\server ip /c "PowerChute Network Shutdown has initiated a system shutdown" /t 0

You would enter the proper ip address of the remote server and should adjust the /t (time delay) to meet your needs. You may also need to create a new user on both systems to allow for remote shutdown. 

Would you mind sharing what the application is the is utilizing UDP port 3052.

[Anonymous user]

Bill, thank you for your reply and for the script.

I thought about that, too, but actually the only clients connected to the UPS are two clients running the app using the 3052 already, and a Synologie NAS.

The clients i mentioned which are running fine are only connected for testing purposes.

The app using the port is a raid storage controller running on these two servers.

These are Avid Isis 5500 Servers running in an video production office.

Maybe it is possible to make Synologie Nas run a command script, shutting down the other 2 Avid Isis servers?

It needs to be a script, because before shutdown the servers, there are services on these servers to be stopped.

Thanks

[BillP]

Hi,

Another option if there is a Netbotz in the configuration and it is running firmware 4.5.4 then you can configure the Netbotz to send a shutdown signal to PCNS. More information can be found in the Netbotz User's Guide. 

http://www.apc.com/salestools/LSCZ-7B7KY3/LSCZ-7B7KY3_R11_EN.pdf

[Anonymous user · Accepted solution]

Thank you Bill, i will discuss this option with my boss.