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Possible problem with Windows 10 and PowerChute Personal

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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POSitality_apc
Cadet
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1
137

Possible problem with Windows 10 and PowerChute Personal

This was originally posted on APC forums on 6/7/2016


Hi guys,

I have a Backup UPS 700 which has been running quite nicely on an old Windows 2012 server but it recently got moved to a new desktop I was building.

After a fresh install of Windows 10 Pro Build 1511, with only the basic drivers and patches from Microsoft, I hit a snag: after loading PowerChute Personal 3.02 the following things stopped working:

  • Event Log stopped logging events and failed to open any previous logs
  • System Protection stopped working
  • File History stopped working

I would guess this is all related to the Volume Shadow Copy service in some way. I tried reloading Windows 3 or 4 times and the above problems are reproduced after loading PowerChute and rebooting.

Maybe something to do with Build 1511 or a recent patch?

Regards,

Andy

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Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
137

Re: Possible problem with Windows 10 and PowerChute Personal

This reply was originally posted by Bill on APC forums on 6/8/2016


Andy,

I will look into this. I have Windows 10 Pro 10.0.10586 running on a Dell desktop and PowerChute Personal runs fine on it. 

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
138

Re: Possible problem with Windows 10 and PowerChute Personal

This reply was originally posted by Bill on APC forums on 6/8/2016


Andy,

I will look into this. I have Windows 10 Pro 10.0.10586 running on a Dell desktop and PowerChute Personal runs fine on it.