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Posted: 2021-06-2907:33 AM. Last Modified: 2024-03-1203:40 AM
Can you confirm the exact UPS model and model of the external battery packs? This would be located on the white sticker on the devices.
Also, I don't see a screenshot - could you try again to upload it so we could see?
What are you expecting the runtime to be? Has the reported runtime recently changed drastically? How old are the batteries in the UPS and in each external battery pack?
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Posted: 2021-06-2907:33 AM. Last Modified: 2024-03-1203:40 AM
Can you confirm the exact UPS model and model of the external battery packs? This would be located on the white sticker on the devices.
Also, I don't see a screenshot - could you try again to upload it so we could see?
What are you expecting the runtime to be? Has the reported runtime recently changed drastically? How old are the batteries in the UPS and in each external battery pack?
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