Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

PCNS 4.0 on esxi 5.5 (free edition) agent communication

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • PCNS 4.0 on esxi 5.5 (free edition) agent communication
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Erasmus_apc
Sisko Erasmus_apc
112
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-07-07 10:32 PM . Last Modified: ‎2024-03-01 12:31 AM

0 Likes
7
1675
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-07 10:32 PM . Last Modified: ‎2024-03-01 12:31 AM

PCNS 4.0 on esxi 5.5 (free edition) agent communication

In the setup screen of the PCNS I am able to communicate with the installed VMA (192.168.0.42) but unable to communicate with the vmware server itself (192.168.0.250).

ockoTHZANAlrlkO8fgBLDA%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.jpegockoTHZANAlrlkO8fgBLDA%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.jpeg

How can I check the powerchute agents are installed on the vmware server and are working?

thx

Marc

Attachments
Labels
  • Labels:
  • Smart-UPS & Symmetra LX | RM
  • Tags:
  • agent
  • PowerChute
  • vmware
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

0 Likes
0
1675
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

Hi Breda,

So even with the prebuild small Linux VM, although I see an event that a shutdown for the esxi server is issued, nothing happens. It is a free ESXI with a key provided by vmware.. so I guess that's why it is not working.

Next step is to follow the way you described.. problem is the way to create a command file is not that simple if you have no linux background.. 

regards

Marc

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 7
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-07 10:32 PM . Last Modified: ‎2024-03-01 12:31 AM

0 Likes
0
1675
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-07 10:32 PM . Last Modified: ‎2024-03-01 12:31 AM

Marc,

PowerChute is not installed on the ESXi server it is installed on the vMA. If the version of ESXi you are running is the free version then PowerChute cannot send a power down command to the server. PowerChute is only compatible with a full licensed version of ESXi server.

When you run the PowerChute set-up wizard and enter the ESXi server/host information if PowerChute cannot communicate with the server/host you will see a warning. If PowerChute can communicate with the server/host the wizard will continue and when you view the PowerChute event log there will be an entry “Host is accessible. PowerChute will be able to issue commands to the Host.” .

To test power down you can set PowerChute to power down the server after x seconds/minutes on battery and switch the UPS to battery. After the set amount of time PowerChute will begin the power down process.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-07-07 10:32 PM . Last Modified: ‎2024-03-01 12:31 AM

0 Likes
0
1675
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-07 10:32 PM . Last Modified: ‎2024-03-01 12:31 AM

Hi Bill,

Thx, yes in the Vma.. I just repeated the setup, no errors, it is a free esxi edition (5.5) but all the communications are setup with this Vma, in my case 192.168.0.42.  Perhaps this is the required behaviour and is it this VMA that will shutdown the esxi host. So the previous image I send with the powerchute agents on is not relevant?

192.168.0.250 is the esxi server

192.168.0.42 is the vma

192.168.0.41 is the Powerchute card in the UPS.

36MpsZ%2FlHF6I57X089U%2BNA%3D%3D.jpeg36MpsZ%2FlHF6I57X089U%2BNA%3D%3D.jpeg

Attachments
Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

0 Likes
0
1675
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

Hi,

PowerChute relies on remote command line to send power down commands to the ESXi server/host. VMware restricts remote command line access to none licensed versions of ESXi. PowerChute has to access the server/host via remote command line because it is not running on the server/host. If you install PowerChute on the ESXi host you void your VMWare warrantee. So for PowerChute to work properly you need to purchase ESXi server/host license from VMWare to allow remote command line access.

The screenshots you have provided show that PowerChute has established communications with the Network Card this is installed in the UPS "Registration with the Network Management Card/s Successful". It does confirm that PowerChute can communicate with the server/host.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

0 Likes
0
1674
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

So If I understand correctly, although powerchute can communicate with the host, and as the host is a free esxi, the remote command line will NOT get through?

So I have to choose another way to issue a shutdown, a specific command script that does the shutdown job?

Thx for your patience.

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

0 Likes
0
1675
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

Hi Mark,

There is a KBase FA159768, that may be of help to you when it comes to shutting down an unlicensed ESXi server. 

The link to the KBase is below:

http://www.apc.com/site/support/ie/en/faq/

Regards,

Breda

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

0 Likes
0
1674
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

Hi Breda,

Thx for your answer.

I got this mail from APC but it does not show up in this thread, it should. I tried this setup, just installed the ovf template and performed the setup with the browser, no Linux commands to enter. It is installed but yet untested, that's planned next week.

message start

Hi Marc,
I Suggest you try using the prebuilt PCNS Virtual appliance instead, its basically a prebuilt SMALL linux VM which you just deploy on the ESXi host, boot it up and configure a few settings then enable it for auto start. Once configured if there is a Power fail / UPS shutdown signal, the VM uses its preinstalled VMware tools to tell the Host machine to start the shutdown sequence.  Thats how i have it done in my Home Lab ESXi setup, if you need help just give me a buzz.

-Alex.

message end

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

0 Likes
0
1676
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-07 10:33 PM . Last Modified: ‎2024-03-01 12:31 AM

Hi Breda,

So even with the prebuild small Linux VM, although I see an event that a shutdown for the esxi server is issued, nothing happens. It is a free ESXI with a key provided by vmware.. so I guess that's why it is not working.

Next step is to follow the way you described.. problem is the way to create a command file is not that simple if you have no linux background.. 

regards

Marc

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of