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PCBE did not shut down server after power fail

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Posted: ‎2021-07-08 01:56 AM . Last Modified: ‎2024-02-29 10:26 PM

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Posted: ‎2021-07-08 01:56 AM . Last Modified: ‎2024-02-29 10:26 PM

PCBE did not shut down server after power fail

Hello, 

I have HP ProLiant ML350 server with Win Server 2016 OS protected with APC SmartUPS DLA3000RMI2U, installed PCBE 9.2 buil 604 (agent+console+drivers...), services running.

I could see device power status on console, log...etc. ...but few days ago after power fail PCBE didn't made clean shutdown. Not even any record in Power Event data log, like nothing happend. Server went in non-clean unplanned shutdown. Very strange.

Any recomendation, please.

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BillP
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Posted: ‎2021-07-08 01:56 AM . Last Modified: ‎2024-02-29 10:26 PM

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Posted: ‎2021-07-08 01:56 AM . Last Modified: ‎2024-02-29 10:26 PM

Hi Simon,

I will make sure PCBE agent is configured to shutdown the server for the Power Failed event and set the Runtime remaining threshold for the proper shutdown of the server during power outage. You can configure the shutdown through accessing the agent web interface 127.0.0.1:3052. 

Regards,

Vinay

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BillP
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Posted: ‎2021-07-08 01:56 AM . Last Modified: ‎2024-02-29 10:26 PM

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Posted: ‎2021-07-08 01:56 AM . Last Modified: ‎2024-02-29 10:26 PM

Hi Simon,

I will make sure PCBE agent is configured to shutdown the server for the Power Failed event and set the Runtime remaining threshold for the proper shutdown of the server during power outage. You can configure the shutdown through accessing the agent web interface 127.0.0.1:3052. 

Regards,

Vinay

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