Not possible to change menu from standard to advanced!

[Anonymous user]

Hi!

I have a problem that's very annoying. I'm trying to change the menu setting on my Smart-UPS SRT8K from standard to Advanced but every time i try it jumps back to standard after 1-2 seconds. All posts I can find about i.e. turning the output groups on and off involves first changing the menu from standard to advanced. I have the latest firmware version.

Best regards

Andreas 

[BillP · Accepted solution]

Hi,

Brain dead the UPS to reset it and then change the setting. To brain dead 

1) Turn off all system powered by the UPS

2) Turn off and unplug the UPS from the wall
2) Disconnect Battery
3) You may hear an audible "click" from the UPS.
4) Reconnect battery, plug unit back in the wall, and turn UPS back on