Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      • Protection & Control
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Remote Operations Devices Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Remote Operations Devices Knowledge Base
      • Success Stories Corner
  • companyImpact

Need help with shutdown on PC Network Shutdown, redundant UPS setup

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • Need help with shutdown on PC Network Shutdown, redundant UPS setup
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we?ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5027
voidstar_apc
Janeway voidstar_apc
195
Erasmus_apc
Sisko Erasmus_apc
111
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
boblowski_apc
boblowski_apc
Cadet

Posted: ‎2021-07-01 01:04 AM

0 Likes
2
160
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-01 01:04 AM

Need help with shutdown on PC Network Shutdown, redundant UPS setup

This was originally posted on APC forums on 1/15/2012


Hello all,

I have a hard time understanding the way PC Network Shutdown handles different events and shutdown. This is all somewhat new for me, I try to be as clear as possible, so sorry for the long post.

What I have is a small department setup with:
- 2 identical smart-ups 1400RM with AP9617 network cards (latest firmware) and nearly new batteries, runtime checked and calibrated
- 2 nearly identical HP servers with redundant PS
- 5 workstations on independent power (not connected to these UPS's)
- network switch that connects everything
- PowerChute Network Shutdown latest version

Both servers have power supply A connected to the first UPS and power supply B to the second UPS, so in a redundant configuration. The first HP server runs Windows Server as domain/fileserver and has PC Network Shutdown installed. The second server runs VMware ESXi as development server.

Network communication is up and checked. The two UPS's are set up as independent UPS's, not in a synchronized control group.

I have written a small script that in case of a power failure firstly remotely switches off all workstations and then remote shutdowns all virtual machines on the ESXi server and then the ESXi server itself. This script has been checked and is working as it should. The script needs about 7 minutes to shut down everything.

But I don't get how PC Network Shutdown handles the actual shutdown. (And I did read the help info a couple of times.)

In PC Network Shutdown under Configure Shutdown I entered the path and name of the script I want to run and entered the time in seconds (420 seconds). In the AP9617 management interfaces the value Maximum Required Delay is automatically updated to 9 minutes. Under Configure Events in PCNS I did not set any extra events for shutdown.

I thought that this means that 9 minutes before the end of the available runtime, the UPS's/AP9617's will signal shutdown to the PCNS server, which in turn will run my script and afterwards will shut down the PCNS server itself.

But actually nothing is happening or is logged. The On Battery event is triggered and logged as expected, but for the rest nothing. I broke off my test about 1~2 minutes before the end of the advertised runtime for the UPS's (as shown in the AP9617 interface) to prevent an unmanaged shutdown.

What do I need to set to get the expected behavior? Or should I look for certain issues with my setup?

Thanks in advance! Bob

Labels
  • Labels:
  • UPS Management Devices & PowerChute Software
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 01:04 AM

0 Likes
0
160
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-01 01:04 AM

This reply was originally posted by Angela on APC forums on 1/23/2012


hi bob,

can you show us the PowerChute Network Shutdown (v3.0 I assume by "the latest") logs from the clients if possible? i think you can copy and paste them to a word or text file.

as well as the AP9617 event.txt, data.txt and data.txt (instructions here|http://nam-en.apc.com/app/answers/detail/a_id/9321]? it'd be good if you can reference the time in the log that your test happened and didn't work properly, that'd be good too.

lastly, what model UPS is this? based on your description its a beige unit - SU1400RM2U? how much runtime does the UPS report at full capacity?

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 2
boblowski_apc
boblowski_apc
Cadet

Posted: ‎2021-07-01 01:04 AM

0 Likes
0
160
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-01 01:04 AM

This was originally posted on APC forums on 1/23/2012


Very polite bumb...

Over 100 views and no answers probably means the answer is too obvious to bother. Still, I really can't make this work and very much would appreciate some help 🙂 Or just a pointer to some sample setups or relevant docs, that would be great as well.

Thanks, Bob

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-01 01:04 AM

0 Likes
0
161
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-01 01:04 AM

This reply was originally posted by Angela on APC forums on 1/23/2012


hi bob,

can you show us the PowerChute Network Shutdown (v3.0 I assume by "the latest") logs from the clients if possible? i think you can copy and paste them to a word or text file.

as well as the AP9617 event.txt, data.txt and data.txt (instructions here|http://nam-en.apc.com/app/answers/detail/a_id/9321]? it'd be good if you can reference the time in the log that your test happened and didn't work properly, that'd be good too.

lastly, what model UPS is this? based on your description its a beige unit - SU1400RM2U? how much runtime does the UPS report at full capacity?

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc