NO UPS FOUND

[BillP]

Hi

I have a SMX1500RMI2U Smart Ups 1500 and a NMC2 card AP9630.

The firmware on the UPS is 09.8 and the firmware on the NMC2 card is sumx v6.7.2

but when I login to the card it says "No UPS Found"

any ideas?

[Anonymous user]

Same here - 

it worked well before with 6.5.0.
After the update:

UPS: The local network management interface-to-UPS communication not established.

It's a SUA1500RMi2U and AP9631. Used the SmartUPS and Galaxy Update File.

[BillP · Accepted solution]

Hello,

Have you tried to reflash the firmware over FTP? Please see Schneider Electric FAQ FA156047