APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-08 11:26 PM . Last Modified: 2024-02-14 11:54 PM
Hi
I have a SMX1500RMI2U Smart Ups 1500 and a NMC2 card AP9630.
The firmware on the UPS is 09.8 and the firmware on the NMC2 card is sumx v6.7.2
but when I login to the card it says "No UPS Found"
any ideas?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-08 11:27 PM . Last Modified: 2024-02-14 11:54 PM
Hello,
Have you tried to reflash the firmware over FTP? Please see Schneider Electric FAQ FA156047
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-08 11:27 PM . Last Modified: 2024-02-14 11:54 PM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-08 11:27 PM . Last Modified: 2024-02-14 11:54 PM
Same here -
it worked well before with 6.5.0.
After the update:
UPS: The local network management interface-to-UPS communication not established. |
It's a SUA1500RMi2U and AP9631. Used the SmartUPS and Galaxy Update File.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-08 11:27 PM . Last Modified: 2024-02-14 11:54 PM
Hello,
Have you tried to reflash the firmware over FTP? Please see Schneider Electric FAQ FA156047
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.