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Posted: 2021-06-25 11:17 PM . Last Modified: 2024-03-19 03:16 AM
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Posted: 2021-06-25 11:17 PM . Last Modified: 2024-03-19 03:16 AM
I have one UPS APC 3000 smart ups and network management card is inserted ,when I login its getting me this error.
I have also share firmware and snmp card model.
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Mbtw2xPVSW5S9FN3V5GXOA%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.png
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Posted: 2021-06-25 11:17 PM . Last Modified: 2024-03-19 03:15 AM
Hi,
What is the model Smart-UPS you are installing the card in? Also, have you tried to re-seat the card?
The model information will be found in the bar code sticker
i088ywym3WlEb0AhblhDZA%3D%3D.png
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Posted: 2021-06-25 11:17 PM . Last Modified: 2024-03-19 03:15 AM
Hi,
The wrong firmware is running on the AP9619. The firmware that is currently install is designed for a Silcon UPS. You should load the firmware designed for a Smart-UPS.
Here is a link. https://www.apc.com/us/en/tools/download/download.cfm?sw_sku=SFSUMX372&software_id=DBUE%2D82CJMS&fam...
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Posted: 2021-06-25 11:17 PM . Last Modified: 2024-03-19 03:15 AM
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