More than two probes with multiple environmental cards in MasterSwitches?

[BillP]

I have a MasterSwitch with an AP9619 and two AP95225EXPs that have environmental monitoring cards inside (all are serially connected).  I only see one cards' probes and not the internal.  Does anyone know if there's a way to see the internal or additional probes?  I wanted to use contact closure with the door switch on two different racks as well as show environmental in several places.  Thanks!

[BillP · Accepted solution]

This is a fairly old platform now and I don't have this type of set up accessible to me so I will have to use my experience with other products to try and help.

Can you provide a screenshot of what you do see? And the environmental monitoring cards you're referring to are the AP9612TH's?

I know AP9619 has the capability of working in a UPS with one external AP9619 but I have never tried it with more than one so I wonder if that is where the limitation is. That is something I do have the capability of trying - using an AP9619 with (2) AP9612TH in a UPS with an AP9604 triple chassis. I say this because the AP9619 itself has events within it that refer to "external" contacts and it only shows (4) which is what is available on one AP9612TH. I don't know if that is the same for the MasterSwitch plus  units though.

Can you send me the config.ini from your AP9619? That might help me confirm what the AP9619 can report with MasterSwitch Plus firmware and AP9612TH.