Monitoring on galaxy 5000

BillP · ‎2021-06-25

MGE UPS System

Galaxy 5000

60 KVA

Serial number IP4G04003

We recently had this UPS fail, and discovered it is not monitored on our network - so there was no warning before the entrie server room shut down.

I cannot determine from the manual if there is a network card in the unit , and how to connect it up and set it if there is one .

Can anyone help me with this ?

Anonymous user · ‎2021-06-25

I faced similar kind of issue last time, I am still searching for some proper solution
Same issue still no fix to this.

nox

See Answer In Context

BillP · ‎2021-06-25

Hi,

Information concerning the Galaxy 5000 network card will be found on page 24 of the attached PDF. If you required further assistance please contact local 3phase technical support. They will be happy to help.

Local support contact information will be found at this link.

https://www.apc.com/us/en/support/contact-us/index.jsp

You may need to change the region in the upper left of the contact us web page.

Anonymous user · ‎2021-06-25

I faced similar kind of issue last time, I am still searching for some proper solution
Same issue still no fix to this.

nox